Before registering for any activities, you must create an account using your email and a password. 

For detailed instructions, see our guide. 

To create your account: 

1. Click Sign In/Up or Create an Account. 
2. Enter your email address and click Next. 
3. Complete all required fields (marked with *) such as birth date, address, phone, and password. 
4. Submit the form. You’ll receive a confirmation email. 

Note: If registering a child, use your information to create the account. You can add your child as a family member later. 

Your email address is your login. 

Click Forgot your password? on the login page. Enter your email and submit to receive a temporary password. Log in using the temporary password, then set a new one. 

Please DO NOT create a new account. Contact us if you need help. 

This may indicate your email is linked to duplicate accounts. Please provide the requested information to proceed. If you continue to have issues, call our customer service at (206) 842-5661 or 206) 842-2302. 

We recommend one account per family, created under the head of the household. Add all other family members to this account. 

You can add family members in three ways: 

1. During account creation by clicking Submit and Add Family Member. 
2. Under My Account > Change Information About Family Members. 
3. During enrollment by clicking Add Family Member beside the Participant field. 

1. Tap the Home icon (top left). 
2. Scroll to “Didn’t find what you were looking for?” and tap Full Site. 
3. Enroll your first family member. 
4. Click Register Another Participant for this Activity. 
5. Repeat for additional members, then click Proceed to Shopping Cart. 

Once your account is set up: 

1. Click Activities. 
2. Select an activity to see details. 
3. Click Add to My Cart. 
4. Sign in with your email and password. 
5. Review, then click Continue. 
6. Enter payment and agree to waivers. 
7. A receipt will be displayed after payment. 

To register multiple people, use Add Another One in your cart. 

Yes! Click the Activities tab to browse. If an activity has an Add to Cart button, it’s available for registration. 

The Wishlist allows you to bookmark activities you might register for later. It does not register you for them. 

Many activities that have full registration will offer a waitlist. Waitlist placements are filled in the order that they are received. Participants will be notified by email when a spot becomes available. Participants have 24 hours to reply after notification. The Park District will only collect fees after participant placement. 

• Withdraw online eight or more days before the activity starts. 

• Call our customer service if you need to withdraw or transfer within seven days.  
  • Aquatics Center: (206) 842-2302
  • Rec Center: (206) 842-5661 

Visit the Financial Assistance section on our website: 
Recreation Policies and Information | Bainbridge Island Metro Park & Rec District 

Email info@biparks.org with details about the activity and group. 

• Balances must be paid before registering. 

• Credits can be applied at checkout. If the credit covers the full cost, no payment is needed. 

Refunds will be issued as a credit to your credit card or as a check to the address on your account. Please note that check refunds can take two to four weeks to process. 

• Programs canceled by the Park District will receive a full refund. 

• We cannot grant refunds for requests made after the program begins, even with a doctor’s note. 

Unless a doctor’s note is received, the following refund policy applies: 

• Requests made seven days or more before the start of the program will receive a full refund, less a $10 service charge. The seven-day period does not include the day the class begins (i.e., the seventh day is the day before the class starts). The requestor must submit the refund request before midnight on the day before the seven days. For example, if a program begins on November 8, the requester must submit the refund request by midnight on October 31. 

• We will not grant refunds if requests are submitted once the program has started. 

We may make some exceptions for documented injury or illness. 

Yes! Log in and go to: 
My Account > Family Member’s Schedule 
Select the names you want to include and click Search. 

Yes. After logging in: 

• Go to My Account > Historical Transactions List. 

• Click the receipt number to view or print.